KLM cancels flights after Boeing 787s grounded for checks

Flight Cancellations by KLM
KLM Royal Dutch Airlines has canceled five international flights during the first weekend of May 2025 due to improper maintenance of seven Boeing 787 aircraft. On May 3, 2025, over 650 passengers were stuck at Amsterdam Schiphol Airport (AMS) after KLM took the aircraft out of service. The airline announced the cancellation of three long-haul flights to Mexico City (MEX), Chicago O’Hare (ORD), and Portland (PDX). Passengers traveling to the US were able to leave the same day but faced delays of three to five hours. The flight to Mexico, carrying 250 people, was delayed by a full day.
KLM canceled two international flights the following day, May 4, 2025, for urgent maintenance on some Boeing 787 aircraft, as reported by the Dutch press agency ANP. Flights to Shanghai and Los Angeles were affected. About 200 passengers from each flight have been rebooked on other services.
These cancellations follow the discovery of incorrect maintenance procedures on parts of seven Boeing 787s. “Although there are no safety risks, the seven aircraft are being maintained at an accelerated pace and will remain on the ground in the meantime,” a KLM spokesperson told Hart van Nederland. The airline said it will carry out maintenance on the affected 787s according to the right guidelines as soon as possible. In light of these disruptions, KLM has made arrangements to mitigate the inconvenience to its passengers. The airline is offering compensation, including meal vouchers and hotel accommodations, to those affected by the cancellations. Furthermore, KLM is actively communicating with passengers to provide updates on flight statuses and rebooking options. "We are deeply sorry for the disruption caused to our passengers' travel plans and are working diligently to resolve the situation," the KLM spokesperson added, emphasizing the airline's commitment to customer service and safety.

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